Details: Dick's Sporting Goods is a fast-paced, ever-changing competitive environment. If you are looking for a challenge and enjoy working hard, this is the team for you! Growth opportunities are widely available for those who are personally committed to continuously improving themselves and those around them. Does that sound like you? We are looking for customer-focused professionals who communicate well, relish leading and have excellent planning and priority setting skills.Department/Location: Loss Prevention/This position will be based out of our Baltimore market and will cover 9 stores in Maryland. Reports To: Regional Director of Loss PreventionThe District Loss Prevention Manager is responsible for:The management and maintenance of the Loss Prevention programs and initiatives.Improving operational execution and shrink performance by teaching company processes and enforcing policies and procedures.Initiating and managing the investigation of dishonest employees and customers. Responsibilities:Support and promote company values related customer service.Develop strong, customer focused relationships with Operations and Human Resources partners.Implement, coordinate, and manage all aspects of the Loss Prevention function as directed.Work with district and store management to identify priorities and develop appropriate shrinkage reduction strategies.Take part in or lead teaching, training and developing loss prevention, operational, safety and new store related topics.Schedule and conduct required loss prevention, firearms, operations and safety related audits.Direct physical inventory preparation, execution and variance research processes.Support the Inventory Control department in audit capacity during physical inventories.Proactively monitor controls and conduct local and remote surveillance to identify possible dishonest activity – internal and external.Utilize POS exception reporting tool to identify and react to suspicious activity and training opportunities.Respond to and investigate all instances of reported and suspected associate dishonesty and conduct integrity and witness interviews as needed.Effectively network to investigate and address (ORT) Organized Retail Theft.Work with stores and distribution centers to resolve issues that involve the flow of goods.Complete new store security alarm, CCTV system reviews and provide appropriate system sign-offs for alarm vendor. Support special events and emergencies which may include providing or supplementing security converge or coordinating contract services.
Details: Non Negotiable(s)/Critical Success Factors:•Owns shrink and safety results for assigned area(s) and supports the Loss Prevention five play strategy•Manages the training, detection, investigation and successful resolution of all internal investigations within assigned district.•Ensures all training in the detection and detention of shoplifters including certification has been completed in assigned district•Conducts assessments of Loss Prevention and operational performance that impacts shortage control. Actively works with district teams in the development and implementation of action plans to improve performance.•Knowledgeable in the areas of safety, food safety (Kmart/Essentials/Grand), OSHA and environmental programs, and ensures implementation and compliance in assigned district.•Reviews safety and food safety inspections (Kmart/Essentials/Grand) on a regular basis. Ensures the timely and accurate reporting of results and assists in the development and implementation of corrective actions.•Recruits, hires, trains, and supervises the Loss Prevention Managers and Leads within assigned district•Ensures accurate and timely report writing, record keeping and retention of evidence by conducting periodic reviews•Ensures the proper operation and repairs of alarm, EAS and CCTV equipment•Educates and motivates district and store associates to achieve shrink, workers compensation and general liability goals•Works as a liaison between the district and the criminal justice community•Demonstrates courageous leadership by identifying and communicating potential ethical or safety issues that must be addressed at a higher level.•Manages and ensures reporting of critical incidents in assigned area of responsibility•Ensures follows-up on required inventories and audits in order to control costs and shrinkage
Details: Non Negotiable(s)/Critical Success Factors:•Owns shrink and safety results for assigned area(s) and supports the Loss Prevention five play strategy•Manages the training, detection, investigation and successful resolution of all internal investigations within assigned district.•Ensures all training in the detection and detention of shoplifters including certification has been completed in assigned district•Conducts assessments of Loss Prevention and operational performance that impacts shortage control. Actively works with district teams in the development and implementation of action plans to improve performance.•Knowledgeable in the areas of safety, food safety (Kmart/Essentials/Grand), OSHA and environmental programs, and ensures implementation and compliance in assigned district.•Reviews safety and food safety inspections (Kmart/Essentials/Grand) on a regular basis. Ensures the timely and accurate reporting of results and assists in the development and implementation of corrective actions.•Recruits, hires, trains, and supervises the Loss Prevention Managers and Leads within assigned district•Ensures accurate and timely report writing, record keeping and retention of evidence by conducting periodic reviews•Ensures the proper operation and repairs of alarm, EAS and CCTV equipment•Educates and motivates district and store associates to achieve shrink, workers compensation and general liability goals•Works as a liaison between the district and the criminal justice community•Demonstrates courageous leadership by identifying and communicating potential ethical or safety issues that must be addressed at a higher level.•Manages and ensures reporting of critical incidents in assigned area of responsibility•Ensures follows-up on required inventories and audits in order to control costs and shrinkage